No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement.

Return Policy

You have 20 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and restocking fees. Any special orders may not be returned for any reason. We make every effort to pack and ship our tiles carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.

No Unathorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.

Manufacturer's Restocking Fees: NO RESTOCKING-FEE

No restocking fees on qualified sample orders.

Defective or Damaged Hardware

If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item's. Prior to shipping back any product we must be contacted either by E-mail or phone at 516-333-4384 to obtain a Return Goods Authorization Number, RGA Number.

Please do not ship anything back with out prior authorization. All returns must have an RGA Number clearly marked on the package no credit will be issued with out this number.

Warranties:

All warranties or guarantees are limited to those offered by the manufacturer. Most of the items we sell come with Lifetime warranties. Please consult with us about warranty policies of individual products.

For further Information please call us at 516-333-4384 or E-mail us.